Resume Of Adjusting Personnel

ALBUQUERQUE OFFICE                                                        
T.M. "MIKE" KEENAN -1924-1990, Founder, KEENAN & ASSOCIATES, INC.

GARY M. KEENAN – President. Gary received a Bachelors of Arts degree in 1975 and a J.D. Degree in 1981 form the University of New Mexico. He actively practiced law from 1981 to 1988 and has 4 years primarily limited to Worker's Compensation. A member of ABA, ATLA, DRI and the NM State Bar Association, he joined the firm in 1989 as corporate counsel/adjuster with emphasis on Worker's Compensation and general liability.

KELLY KEENAN - Vice President. With over 21 years as an auto and heavy equipment appraiser, Kelly, a Graduate of Vale Tech, lacks one IIA course of Associate in Claims. He has been with the firm since 1979 and has handled liability, VSI and heavy equipment losses. He is currently a medical only adjuster.

SALVADOR ONGARO – Sal began working in claims in 1972 and currently specializes in Workers' Compensation. Prior to joining our firm in 1985, he worked as a Claims Supervisor for Argonaut Insurance company for 4 years and as a Claims Examiner for Industrial Indemnity for 7 years. He has completed numerous Workers' Compensation courses and is bilingual.

ERNIE LINDIG – Ernie has been a multi-line adjuster since 1985 and currently  specializes in workers' compensation and general liability. Prior to joining us in 1984, he accumulated over sixteen years adjusting experience with General Accident Group including twelve years as Claims Manager. Ernie has a Bachelors of Science degree in Business and has completed training in Legal Principles at American Educations Institute.

JULIE ANTONELLI – Julie has been a multi-line adjuster since 1985 with experience in all lines of claims. She currently specializes in liability claims, as well as personal injury, medical malpractice and sexual abuse cases.  Prior to joining our firm in 1992, she worked as Senior Claims Specialist for Aetna Life and Casualty handling auto liability, property and workers' compensation claims.

JEANETTE ZUFELT – Adjusting claims since 1976, Jeanette is currently a multi-line adjuster specializing in Workers' Compensation. With over 15 years adjusting experience with CNA Insurance, Guaranty National Insurance and Underwriters Adjusting Company, she has completed numerous company insurance courses.

HEATHER WHITE – Prior to joining our firm as a specialist in Workers' compensation in 1991, Heather accumulated 7 years paralegal experience with an emphasis on plaintiff and defense Workers' Compensation, along with personal injury law. Heather is presently completing her Associates degree in Claims studies.

MELISSA CASADOS – Melissa began her career as a legal assistant with Montgomery & Andrews in Santa Fe, New Mexico. Subsequently, she has worked over nine years with Keenan & Associates in numerous administrative positions. She has been responsible for check issuance, account balance and check registers for numerous companies and selfinsureds handled through the Keenan & Associates' trust account. Melissa began handling medical only claims and then moved on to become a full time work comp adjuster where she continues today.

JOHN GUNLOGSON – A multi-line adjuster since 1959, with 37 years as owner/manager of C & G Claims Service, Rochester, Minnesota. John is a University of Minnesota graduate and specializes in long-haul truck, propane fire and explosion, heavy casualty and personal lines property.

VIRGINIA WEATHERILL – Workers' Compensation Claims Specialist. She joined Keenan & Associates on December 1, 2000 bringing  30+ years experience handling workers' compensation in the State of New Mexico. Prior to joining Keenan, she owned her own independent adjusting firm, Sunbelt Adjusters, Inc. and has a Bachelor of Arts in Psychology and Bachelor of Music in Performance.

DAN MARTIN – With over 30 years experience Dan currently specializes in commercial property, time element, inland marine transportation and heavy equipment losses. He accumulated nine years adjusting experience with GAB before joining our firm in 1980. Certified by GAB as a General Adjuster, Dan graduated University of New Mexico with a major in Finance and Accounting.

CARA WEBB –  Joined our firm initially in 2000. She assumed the primary Benefits Administration duties of the Fraternal Order of Police Legal Plan, Inc. in 2003. Her duties include direct communications with officers and counsel, claims processing, and general administrative functions.

BILL MULLER –  The former Officer Manager of Allen’s Collision and Repair, Bill Muller joins us with over 20 years of experience in the paint and body work industry.

ANDREA KUBLER –  Workers’ Compensation claims specialist. Andrea received an Associates of Arts in Liberal Arts in 2004 and is currently working on her Bachelor’s Degree in Psychology at the University of New Mexico. Andrea intends to go on to complete a Medical Degree in Psychiatry at University of New Mexico Medical School. Andrea joined our firm in January of 2002 and has been in the Insurance field for five years.

STEVE VANETSKY –  Steve began his insurance career with CNA specializing in workers' compensation. He has accumulated over 13 years adjusting experience and now specializes in long haul trucking claims. Prior to joining Keenan & Associates, Steve was the claims manager at AIG in their New Mexico Service Center. He is a graduate from the University of California-Irvine with a bachelor's degree in Political Science.

SANTA FE OFFICE

TIM KLEINHENZ – A Multi-line adjuster and auto appraiser with 11 years experience. Tim, prior to joining our firm in 1996, worked at Mountain States Mutual as an adjuster; Progressive Insurance Companies as an auto damage appraiser; City of Albuquerque as a Tort Claims Staff Adjuster and then Tort Claims Supervisor; and at Gallagher Bassett, as a Senior Claims Adjuster tort claims and federal personnel claims. During his tenure with City of Albuquerque, he gained experience with civil rights and law enforcement claims. He has a Casualty Claim Law Associate designation, Associate Degree in Risk Management and an Associate Degree in Claims.

DAVE ZOLLER -  A multi-line adjuster with 5 years experience in adjusting. Prior to joining Keenan & Associates, Dave was a multi-line adjuster for Safeco and Custard Insurance Adjusters. Dave has over thirty years experience in the insurance industry including owning his own insurance agency, Westside Insurance Services, Inc. in Rio Rancho with his wife Jo Ann since 1983. He has an M.A. degree in Business Administration form New Mexico Highlands University and has the CPCU, CLU, CIC and AIC designations. He is also a retired Master Sergeant, E-8 from the U.S. Army.

FARMINGTON OFFICE

BRIAN MURRAY — A property and casualty adjuster with over five years of claims handling experience. Prior to joining the Farmington office he was a Staff Adjuster with American Modern Insurance Group. In addition to holding a B.A. from Xavier University in Cincinnati , OH he has attained the Associate in Claims and Senior Claims Law Associate designations.

GALLUP OFFICE

JIM HORROCKS — Jim has been a multi-line adjuster since 1981 handling Personal and Commercial Property, Auto Physical Damage and Liability, and General Liability losses. Prior to joining our firm, Jim has worked with GAB, AIAC, and Cunningham Lindsey handling claims out of the Gallup and Grants, NM areas and the Navajo Indian Reservation. He has completed numerous company courses.

LAS CRUCES OFFICE

TOM O'NEILL — A multi-line adjuster and auto appraiser with 41 years of experience. Tom attended UNM and recieved a Bachelor of Science from Eastern New Mexico University, and Graduate Studies at ENMU and Texas Tech. Tom has completed various courses in most aspects of claim handling. He has worked and managed a variety of storm losses including earthquake, hurricane, hail and wind. for 25 years Tom was a Regional Manager in a multi-line office handling liability and property litigation and mediation files. Tom has also taught liability claims in company school for two years. Western Regional Property Manager for Property Claims in 17 Western States.

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